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courses:books:the_confidential_internet_intelligence_manuscript:start [2020/04/12 19:53] adminuser |
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by Mark Joyner, CEO, Aesop.com, Copyright 2001 Aesop.com, 50 pages | by Mark Joyner, CEO, Aesop.com, Copyright 2001 Aesop.com, 50 pages | ||
+ | |||
+ | //Personal copy of PDF in Evernote in Simpleology notebook// | ||
===== Introduction ===== | ===== Introduction ===== | ||
Line 59: | Line 61: | ||
* "Do not fall for the myth that **all** testing is valid. | * "Do not fall for the myth that **all** testing is valid. | ||
+ | * Testing is dangerous is the data is insufficient or derived in arbitrary ways | ||
+ | * beware of sweeping conclusions | ||
+ | * solid understanding of statistical concepts and methodology is critical | ||
+ | |||
+ | |||
+ | ===== Isolation of Test Variables ===== | ||
+ | //pg. 11// | ||
+ | |||
+ | * A/B test on two letters with innumerable differences leaves more questions than answers | ||
+ | * better to isolate individual variables, example: test a singlee change to a headline in an ad | ||
+ | * cumulative effect of many small changes can create dramatic improvements over time | ||
+ | |||
+ | ===== Marketing: A Fusion of Science and Intuition ===== | ||
+ | |||
+ | * Example email subject line: "NAME, this is barely legal..." | ||
+ | * Outclicked other headlines, but undersold other headlines. Readers mind wasnt in the right frame for the offer that followed | ||
+ | * intuitive hunches - followed by testing | ||
+ | |||
+ | * definition of the scientific method | ||
+ | |||
+ | |||
+ | ===== Isolated Variables vs. Gestalt Testing ===== | ||
+ | |||
+ | * Two kinds of testing at Aesop: | ||
+ | * Isolated variable testing - isolate individual elements and test independently | ||
+ | * gestalt testing - combination of elements working in integrated manner, and test against another integrated group of elements | ||
+ | * both can be conducted currently | ||
+ | |||
+ | ==== Examples of Isolated Variables Testing ==== | ||
+ | |||
+ | tiny eelements that can be changed: | ||
+ | * a headline | ||
+ | * adding an element to an order pages | ||
+ | * single graphic | ||
+ | |||
+ | |||
+ | |||
+ | ==== Examples of Gestalt Testing ==== | ||
+ | |||
+ | marketing processs has many distinct elements. | ||
+ | |||
+ | a combination might be a particular TV commercial with a particular website. | ||
+ | |||
+ | ==== Cumulative effect of lessons learned ==== | ||
+ | |||
+ | Look for isolated variable tests that give a positive result independent of gestalt. | ||
+ | |||
+ | Example: Dissonance elements - explained in Lessons Learned | ||
+ | * testing finds it to consistently get more clicks and sales | ||
+ | * 3 components: | ||
+ | * " | ||
+ | * "The impression that the reader can do it, too" | ||
+ | * "It is easy to do" | ||
+ | * In this case, the combination is cummulative | ||
+ | |||
+ | Page 15 example from Killer Tactic' | ||
+ | |||
+ | ==== One More Thing ==== | ||
+ | |||
+ | //Pg. 15// | ||
+ | |||
+ | Be true to the scientific process, liated as: | ||
+ | |||
+ | * 1. Observe some phenomenon or aspect of the universe. | ||
+ | * 2. Develop a hypothesis that explains the phenomenon. | ||
+ | * 3. Use the hypothesis to make predictions. | ||
+ | * 4. Test those predictions by experiments or further observations and modify the hypothesis in the light of your results. | ||
+ | * 5. Repeat steps 3 and 4 until there are no discrep | ||
+ | |||
+ | Warning: Don't let intuition outweigh critical analysis. | ||
+ | |||
+ | ====== Lessons Learned ====== | ||
+ | ===== Introduction ===== | ||
+ | //Pg. 18// | ||
+ | |||
+ | When following advice, use principles that someone applies themselves. | ||
+ | |||
+ | Hard to grasp lessons may need to be personally applied to make them understandable. | ||
+ | |||
+ | ==== I. Email Marketing ==== | ||
+ | |||
+ | Possibly world' | ||
+ | |||
+ | "The Internet is the **only place on earth** where you can truly | ||
+ | **market everyday** with no money – or very little money – **if you | ||
+ | know how**." | ||
+ | |||
+ | List of most important discoveries about email marketing | ||
+ | |||
+ | === A. Best Day of the Week to Send Email === | ||
+ | |||
+ | //Pg. 19// | ||
+ | |||
+ | When is as important as the what. | ||
+ | |||
+ | Testing shows Wednessday is not the best day. | ||
+ | |||
+ | For details, see: [[work: | ||
+ | |||
+ | Possible to make 89% more on an offer just by changing when it is sent out. | ||
+ | |||
+ | === B. 2 Elements of a Successful " | ||
+ | |||
+ | First rule of Email marketing - **Get your email opened!** | ||
+ | |||
+ | job number 1 - grab recipients attention | ||
+ | |||
+ | devices that can backfire - "hype, capital letters, exclamation | ||
+ | marks, and other devices that are equivalent to “screaming” on | ||
+ | the Internet." | ||
+ | * These get the emails classed as spam, leave them unread, and can increase the unsubscribe rate | ||
+ | |||
+ | |||
+ | == 1. Friendly Tone == | ||
+ | |||
+ | Exercise: in email box look at the emails that rivet your attention and are most likely to get clicked and opened. | ||
+ | * Emails coming from friends | ||
+ | * not ones that look commercial in nature | ||
+ | |||
+ | write subject with same kind of tone as emails from your friends | ||
+ | |||
+ | == 2. Curiosity Factor == | ||
+ | |||
+ | Dont do the selling right in the email. Instead, encourage a clickthrough to a website. | ||
+ | |||
+ | Risk is not clicking - and many times you don't click. So what is common about the times you do click? | ||
+ | * | ||
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+ | ====== Survey Results ====== | ||
+ | |||
+ | |||
+ | |||