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- | ====== eBook: The Confidential Internet Intelligence Manuscript ====== | ||
- | // | ||
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- | The Confidential Internet Intelligence Manuscript | ||
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- | by Mark Joyner, CEO, Aesop.com, Copyright 2001 Aesop.com, 50 pages | ||
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- | //Personal copy of PDF in Evernote in Simpleology notebook// | ||
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- | ===== Introduction ===== | ||
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- | * Scientifically derived info on how your business can really prosper on the internet | ||
- | * revelations about internet marketing | ||
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- | ==== Why was this manuscript created ==== | ||
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- | * the dream we all want to believe: “Through the Internet, anyone with a computer, an Internet connection, and the willingness to sweat can set up an operation in their garage that competes with major corporations.” | ||
- | * Mark Joyner began a business as a shoestring company. | ||
- | * internet gives ability to advertise without hard capital | ||
- | * Mark "began to apply military metaphors (ala Sun Tzu et. al.) to my business." | ||
- | * "small groups of men, applying the proper tactics, can cause great damage and make armies of far greater size stand up and take notice." | ||
- | * Book reference: | ||
- | * " | ||
- | * Guerrilla' | ||
- | * Do this right, and a business can be built to multi-millions without a dime of venture capital | ||
- | * roots: sales-driven, | ||
- | * other companies waste millions on advertising that may or may not work | ||
- | * tactics must deliver results. | ||
- | * throwing daisies at an approaching army is not likely to work | ||
- | * dangers | ||
- | * cult of personality and accepting dangerous advice as truth | ||
- | * remember it is just accumulated observed data | ||
- | * be skeptical of what is not seen for oneself | ||
- | * science never renders gospel truth | ||
- | * look for observations that painstakingly isolate every possible effect on results, proper samplee sizes, confidence intervals, and scientific controls. | ||
- | * do your own testing | ||
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- | * Sections | ||
- | * Lessons learned - examples of data conducted from tests | ||
- | * Survey results - demographic data about viewership | ||
- | * 1) audience can affect results | ||
- | * 2) look for insight into mind of internet consumer | ||
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- | ==== One Word of Caution ==== | ||
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- | * Simplest concenpts can "have the most profound effect on your bottom line." | ||
- | * Noticing a particular day of the week works better can be make a huge profit difference | ||
- | * simple change in an order form can increase salees by 32% | ||
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- | ==== Why you need to use this information right now ==== | ||
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- | * Things in this document can increase earnings in 1 day | ||
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- | ====== About Scientific Marketing ====== | ||
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- | * "Do not fall for the myth that **all** testing is valid. | ||
- | * Testing is dangerous is the data is insufficient or derived in arbitrary ways | ||
- | * beware of sweeping conclusions | ||
- | * solid understanding of statistical concepts and methodology is critical | ||
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- | ===== Isolation of Test Variables ===== | ||
- | //pg. 11// | ||
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- | * A/B test on two letters with innumerable differences leaves more questions than answers | ||
- | * better to isolate individual variables, example: test a singlee change to a headline in an ad | ||
- | * cumulative effect of many small changes can create dramatic improvements over time | ||
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- | ===== Marketing: A Fusion of Science and Intuition ===== | ||
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- | * Example email subject line: "NAME, this is barely legal..." | ||
- | * Outclicked other headlines, but undersold other headlines. Readers mind wasnt in the right frame for the offer that followed | ||
- | * intuitive hunches - followed by testing | ||
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- | * definition of the scientific method | ||
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- | ===== Isolated Variables vs. Gestalt Testing ===== | ||
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- | * Two kinds of testing at Aesop: | ||
- | * Isolated variable testing - isolate individual elements and test independently | ||
- | * gestalt testing - combination of elements working in integrated manner, and test against another integrated group of elements | ||
- | * both can be conducted currently | ||
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- | ==== Examples of Isolated Variables Testing ==== | ||
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- | tiny eelements that can be changed: | ||
- | * a headline | ||
- | * adding an element to an order pages | ||
- | * single graphic | ||
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- | ==== Examples of Gestalt Testing ==== | ||
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- | marketing processs has many distinct elements. | ||
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- | a combination might be a particular TV commercial with a particular website. | ||
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- | ==== Cumulative effect of lessons learned ==== | ||
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- | Look for isolated variable tests that give a positive result independent of gestalt. | ||
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- | Example: Dissonance elements - explained in Lessons Learned | ||
- | * testing finds it to consistently get more clicks and sales | ||
- | * 3 components: | ||
- | * " | ||
- | * "The impression that the reader can do it, too" | ||
- | * "It is easy to do" | ||
- | * In this case, the combination is cummulative | ||
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- | Page 15 example from Killer Tactic' | ||
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- | ==== One More Thing ==== | ||
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- | //Pg. 15// | ||
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- | Be true to the scientific process, liated as: | ||
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- | * 1. Observe some phenomenon or aspect of the universe. | ||
- | * 2. Develop a hypothesis that explains the phenomenon. | ||
- | * 3. Use the hypothesis to make predictions. | ||
- | * 4. Test those predictions by experiments or further observations and modify the hypothesis in the light of your results. | ||
- | * 5. Repeat steps 3 and 4 until there are no discrep | ||
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- | Warning: Don't let intuition outweigh critical analysis. | ||
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- | ====== Lessons Learned ====== | ||
- | ===== Introduction ===== | ||
- | //Pg. 18// | ||
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- | When following advice, use principles that someone applies themselves. | ||
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- | Hard to grasp lessons may need to be personally applied to make them understandable. | ||
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- | ==== I. Email Marketing ==== | ||
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- | Possibly world' | ||
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- | "The Internet is the **only place on earth** where you can truly | ||
- | **market everyday** with no money – or very little money – **if you | ||
- | know how**." | ||
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- | List of most important discoveries about email marketing | ||
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- | === A. Best Day of the Week to Send Email === | ||
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- | //Pg. 19// | ||
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- | When is as important as the what. | ||
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- | Testing shows Wednessday is not the best day. | ||
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- | For details, see: [[work: | ||
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- | Possible to make 89% more on an offer just by changing when it is sent out. | ||
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- | === B. 2 Elements of a Successful " | ||
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- | First rule of Email marketing - **Get your email opened!** | ||
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- | job number 1 - grab recipients attention | ||
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- | devices that can backfire - "hype, capital letters, exclamation | ||
- | marks, and other devices that are equivalent to “screaming” on | ||
- | the Internet." | ||
- | * These get the emails classed as spam, leave them unread, and can increase the unsubscribe rate | ||
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- | == 1. Friendly Tone == | ||
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- | Exercise: in email box look at the emails that rivet your attention and are most likely to get clicked and opened. | ||
- | * Emails coming from friends | ||
- | * not ones that look commercial in nature | ||
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- | write subject with same kind of tone as emails from your friends | ||
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- | == 2. Curiosity Factor == | ||
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- | Dont do the selling right in the email. Instead, encourage a clickthrough to a website. | ||
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- | Risk is not clicking - and many times you don't click. So what is common about the times you do click? | ||
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- | ====== Survey Results ====== | ||
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